Transfers Airport / Hotel / Airport (regular service)
05 nights of accommodation, in the chosen hotel
All-inclusive Power System
Price per person:
Terms and Conditions:
Prices per person, in US dollars. Valid to buy until August 31 or while supplies last.
RESERVATION: To confirm the reservation, the passenger must send their complete information (Full name, Passport (photo), telephone, email). CHD rate is considered until before turning 12 years old and infants to children under 2 years old, as long as you travel with two adults and they share the same room. Infant rate does not occupy a seat and must share a bed with parents.
PAYMENTS: The passenger must indicate which means of payment they will make: With a credit card (a link will be provided and 4% will be added to the total amount) or Cash (the account to be paid or transferred will be provided). Payments from $ 100 per person are accepted (non-refundable) to separate the space, the payment must be completed up to 45 days before the start of the trip.
NO SHOWS: 100% will be penalized
DELIVERY: Tickets and vouchers will be delivered a maximum of 15 days before the departure date.
NOT INCLUDED: Personal expenses, room service, phone calls, laundry, porters, tips, nothing clearly not specified; it also does not include COVID-19 return test. It is the responsibility of each passenger to find out about the requirements. Remember that the prevention measures for Covid 19 is a factor that varies according to the Destination.
Take into account:
Currently Mexico does not require proof of COVID for entry or mandatory quarantine.
Due to the contingency of COVID 19, you must fill out the "Safe Fly Questionnaire" at the following link: https: //www.vuelaseguro.com/login All passengers, vaccinated and unvaccinated 18 years and older, must complete it before of your arrival and departure to Mexico. The form or QR code received after completing the online questionnaire must be presented to immigration upon arrival. Parents can enroll their children by filling in their form. The QR code lasts for 3 hours after flight departure.
Having travel insurance is recommended to enter Mexico as a tourist.
As of April 01, all tourists visiting Quintana Roo must pay a rate of approximately $ 10 to $ 11 (depending on the TC), the passenger can make this payment by entering www.visitax.gob.mx and present proof of payment, in addition to the environmental sanitation tax of approximately $ 1.5 (depending on the TC) per room and per night that charge is only at the hotel.
Adjoining or communicating rooms (one next to the other) are never guaranteed, these are subject to availability at the time of check-in.
Some hotels have connecting, family and superior rooms, you must request the quote from the sales executive.
In most of the Hotels that offer accommodation TRIPLEThe room has 1 or 2 double beds, which will be assigned according to the availability of the hotel at the time of check-in.
Always ask for the maximum number of people allowed for each type of room required.
The schedule of entry: may vary depending on the season and hotel occupancy.
Check in 15: 00
Check out 12: 00
The transfers provided are in regular service having the following conditions:
The operator that offers the service is detailed in the voucher delivered to the client, it is very important that they recognize the operator by the poster and the uniform with the name of the operator. Upon return, they must reconfirm the service and the pick-up time two days before departure, this is done at the operator's offices within the hotel or by the telephone number detailed in the voucher.
You must take into account that all arrival, departure from the airport, hotel and excursions must wait for the carrier, in the indicated place and at the established time (the information on schedules will be communicated at the final destination). If this does not happen, the carrier is not obliged to wait and will continue with its scheduled route. Therefore, if you do not comply with the established schedules and do not access the service, it is not the responsibility of the carrier; nor is it subject to claims or reimbursements towards the entity providing the service.
It is very important that special requests (wheelchairs, Handicap rooms, honeymoon, anniversary, birthday, connecting or adjoining rooms, etc.), must be entered at the time of requesting the reservation.
Incidents at destination:
Any incident presented in the hotel or in the transport is important to leave it registered at the destination. Then, upon his return, inform the agency to proceed with the respective inquiries.
It is the customer's responsibility to pre-check the outbound and return flight.
Package does not include early check in, in case passenger requests it, check rate.
Non-refundable, non-endorsable or transferable package.
Due to the multiple changes that occur daily in tourism, these prices must be confirmed when making the reservation.
We act as intermediaries between local and international suppliers and the user, and are solely responsible for the organization of the tours purchased. The user cannot hold us responsible for causes that are beyond our reach. We are not responsible for any damage or delay arising from circumstances beyond our control (whether fortuitous causes, force majeure and any loss, damage, accident or any other irregularity caused to the user by a third party or the recklessness of the affected user himself) . The hotel categories are awarded by the same properties. In the case of the airline, the user must register the claim directly with them. In our capacity as intermediaries, we will manage its processing until the supplier's response, exhausting the reconsideration if necessary.
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